WordPress Support

Help when you need it

When your website shows an error, every hour can mean missed enquiries. Our team can quickly investigate common WordPress problems, from the dreaded white screen to broken menus, missing images and forms that stop sending. We explain what went wrong and what we did to fix it, in plain language.

We also take over websites where the original developer is no longer available. We start with a health check so we understand how your site is built before making changes.

Common WordPress problems we solve

Most WordPress issues come from plugin or theme conflicts, outdated software, hosting limits or changes made without a backup. We fix the immediate problem and look for the root cause, so the same issue does not keep coming back.

• Critical errors and white screens
• Database connection errors
• Broken layouts after updates
• Login and password problems
• Emails and forms not sending

Ongoing WordPress care

Once your website is stable, we can keep it that way with a maintenance plan that includes updates, backups, security checks and small changes. Many clients like having one trusted team they can WhatsApp whenever they need something done on their website, instead of searching for a freelancer each time.

Making WordPress work harder for you

WordPress can do far more than many businesses realise. We can help you add online booking, quote forms, product catalogues, member areas, multilingual content and integrations with tools such as Zoho, Mailchimp and Google Analytics, choosing reliable plugins that will not slow your site down.

Common WordPress problems we fix

WordPress powers a large share of the world's websites, and most problems we see are familiar ones. These include the white screen of death, critical error messages, broken layouts after an update, slow admin dashboards, login problems, contact forms that stop sending, Elementor or page builder errors and conflicts between plugins. We diagnose the root cause rather than applying quick patches, so the same problem does not keep coming back.

We also help with everyday tasks such as adding users, editing menus, creating new pages and setting up plugins correctly.

Ad hoc help or a monthly plan

If you only need occasional help, you can request support when something goes wrong and we will quote before starting. For businesses that rely on their website daily, a monthly care plan is better value. It includes updates, backups, security checks and an allowance of support time, so small issues are dealt with before they become emergencies.