Business Email Support

Professional email that just works

Home › Design services › Business Email Support
Website support

Business Email Support

A professional email address on your own domain, such as [email protected], builds trust with customers. But business email can be frustrating when messages bounce, land in spam or stop syncing to your phone. We set up business email accounts, connect them to your devices and fix sending and receiving problems.

We work with hosting email, Google Workspace and Microsoft 365.

Signs you need business email support

If any of these sound familiar, we can help.

You still use a Gmail or Yahoo address for your business
Emails you send land in customers' spam folders
Messages bounce back or never arrive
Email stopped working on your phone or laptop
Your mailbox is full or running out of space
Staff share one password or one mailbox

What’s included

Email setup

New mailboxes on your domain, set up and ready to use.

Device setup

Email connected to Outlook, Gmail app, iPhone and Android.

Deliverability fixes

SPF, DKIM and DMARC records configured so your emails reach inboxes.

Bounce troubleshooting

We find out why emails are bouncing and fix the cause.

Email migration

Move old emails to a new provider without losing messages.

Aliases and forwarding

Shared addresses such as info@ and sales@ forwarded to the right people.

Mailbox clean-up

Help with full mailboxes, archiving and storage limits.

Security settings

Strong passwords and two-factor authentication where available.

Need help with business email support?Tell us what you need and we will reply within one business hour.

Why use email on your own domain

Customers are more likely to trust and reply to an email from [email protected] than from a free email account. A domain-based email address looks professional, keeps your brand consistent and means you keep control of your business email even when staff change.

Choosing the right email service

There is no one-size-fits-all option. Hosting email is cost-effective for small teams. Google Workspace and Microsoft 365 offer large mailboxes, shared calendars, document tools and strong spam protection. We will help you choose based on your team size, budget and the tools you already use.

  • Hosting email: simple and affordable
  • Google Workspace: Gmail, Drive and Calendar for business
  • Microsoft 365: Outlook, Teams and Office apps

Fixing email delivery problems

If your emails are going to spam or bouncing, the problem is often missing or incorrect DNS records, a blacklisted server or a misconfigured email client. We check your domain's email records, test delivery to major providers and fix the issues, so your quotes and invoices reach your customers.

Moving to a new email provider

Switching email providers can feel risky. We plan the move carefully, copy your existing messages, folders and contacts, update DNS at the right moment and set up every device again, so your team can keep working with minimal disruption.

Professional email builds trust

An email address that matches your domain, such as [email protected], looks far more professional than a free webmail address. It builds trust with customers and suppliers, keeps business communication separate from personal email and stays with the business when staff change. We help you set up and manage professional email that works reliably on every device.

Protecting your email reputation

If your domain is used to send spam, or if email authentication is missing, your messages can end up in junk folders or be rejected. We set up SPF, DKIM and DMARC records, check blacklists and advise on safe sending practices, so your quotes, invoices and replies reach your customers' inboxes.

Email on every device

Your team needs email that works on laptops, phones and tablets, whether in the office or on the road. We set up accounts correctly in Outlook, Apple Mail, Gmail and mobile apps, using secure connections and syncing so sent items, folders and contacts stay the same on every device. If a staff member leaves, we help you keep their mailbox and redirect their messages so no customer emails are missed.

Our work

Business Email Support by Express Print Sandton, image 1
Business Email Support by Express Print Sandton, image 2
Business Email Support by Express Print Sandton, image 3

How it works

1Tell us what you needSend the quick form or WhatsApp us. Share your website address and the problem or goal.
2We check and quoteWe look at your website or brief and send a clear quote with a timeline.
3We do the workOnce you approve, our team gets to work and keeps you updated.
4Check and sign offWe test everything with you, hand over and stay available for support.

Why choose Express Print

🏆Experienced teamWeb designers, developers and marketers under one roof in Sandton.
⚡Fast responseWe reply within one business hour and give clear timelines.
💬Plain-language updatesNo jargon. You always know what we are doing and why.
🔒Safe and carefulWe back up before we change anything on your website.
🤝One partner for everythingWebsites, hosting, print, signage and branding from one team.
💰Fair, upfront quotesYou approve the quote before any work starts. No surprises.

Frequently asked questions

Can I use my business email on my phone?

Yes. We set up business email on iPhone, Android, Outlook and other email apps.

Why do my emails go to spam?

Common causes are missing SPF, DKIM or DMARC records, or a sending server with a poor reputation. We diagnose and fix the cause.

Which is better, Google Workspace or Microsoft 365?

Both are excellent. Google Workspace suits teams who like Gmail and Google Drive, while Microsoft 365 suits teams that rely on Outlook and Office. We can help you decide.

Can you move my old emails to a new provider?

Yes. We migrate existing emails, folders and contacts to your new mailbox.

How many email addresses can I have?

It depends on your hosting or email plan. We can set up as many mailboxes and aliases as your business needs.

How much does email support cost?

Setup and troubleshooting are quoted per job, depending on the number of mailboxes and devices.

Get a free quote for business email support

No obligation. We reply within one business hour, Monday to Friday.

✅ Thank you, your request is in!

We will be in touch within one business hour. A copy has been emailed to you.

Talk to our team

💬 Sales (WhatsApp)
📞 Admin+27 63 253 5542+27 73 625 5637Calls only
✉ Email[email protected]Quotes, artwork and accounts
📍 Visit usShop L23, Rivonia Central, Sandton (opposite News Cafe)Mon to Fri, 8:30 to 17:00
See all our design servicesWebsites, online shops, support, apps and AI, with packages from R8,500.

Experience and Expertise

With years of experience in the printing industry, we have honed our skills and processes to perfection. Our team of professionals brings expertise, creativity, and a keen eye for detail to every project. From the initial concept to the final print, we are committed to excellence in all aspects of our service.

← BACK TO HOME PAGE

EXPRESS PRINT SOUTH AFRICA

Sales Department
+27 63 132 8088 (WhatsApp)
+27 67 741 0422 (WhatsApp)

Shop: L23
Rivonia Central
Oriental City Rivonia
Corner Rivonia Boulevard and 9th Ave,
Rivonia, Sandton, 2128
(Opposite News Cafe Rivonia)

Need it printed today?

Order and pay before 09:00 for same-day collection in Rivonia. T&Cs apply

Printing, branding and corporate gifts from Rivonia, Sandton, since 2002. Same-day print, 24-hour branding and 7,500+ promotional products, produced in-house and delivered nationwide.

Same day by 09:0024-hour brandingNationwide delivery

Shop & order

Services

Help & info

Contact us

🔒 Secure paymentsPay by card or Instant EFT through PayFast, or by EFT bank transfer.
VISA payfast Instant EFT 🏦 EFT
© 2026 Express Print South Africa. All rights reserved. Website designed by ClickFireMedia