Payment Gateway Support

Take payments online with confidence

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Payment Gateway Support

Taking payments online should be simple for your customers and reliable for you. We set up and troubleshoot payment gateways such as PayFast, Yoco, Ozow, Peach Payments and PayPal on WordPress and WooCommerce websites, so customers can pay by card, instant EFT and other methods with confidence.

When payments fail or orders do not update, we find the cause and get money flowing again.

Signs you need payment gateway support

If any of these sound familiar, we can help.

Customers say their payment failed at checkout
Paid orders still show as pending
You want to accept card or instant EFT payments online
Your payment plugin is outdated or unsupported
You are switching to a new payment provider
Refunds or payment notifications are not working

What’s included

Gateway setup

Payment gateways installed, configured and connected to your merchant account.

Multiple payment methods

Card, instant EFT, QR and other options your customers prefer.

Test transactions

Sandbox and live tests to confirm payments and orders work end to end.

Order status fixes

Payment notifications set up so paid orders update automatically.

Checkout optimisation

A simple, trustworthy checkout that reduces abandoned carts.

Security and compliance

SSL and secure checkout settings for safe payments.

Gateway migration

Switch providers without disrupting your store.

Troubleshooting

Fixes for declined payments, callback errors and plugin conflicts.

Need help with payment gateway support?Tell us what you need and we will reply within one business hour.

Choosing a payment gateway

South African businesses have several good options for online payments, each with different fees, payout times and payment methods. Some suit small shops and once-off payments, while others are better for high volumes or subscriptions. We help you compare options and set up the gateway that suits your business and customers.

  • Card payments (Visa and Mastercard)
  • Instant EFT
  • Mobile and QR payments
  • Payment links for quotes and invoices

Why payments fail

Payment problems are often caused by incorrect API keys, missing payment notification settings, SSL issues, outdated plugins or conflicts with other checkout extensions. Sometimes payments go through but your website never hears about it, so orders stay pending. We trace each step from checkout to confirmation and fix the weak link.

A checkout customers trust

Customers abandon checkouts that look unfamiliar, ask for too much information or show security warnings. We streamline your checkout, display recognised payment logos, make sure the padlock shows and keep forms short. A smooth checkout can make a noticeable difference to completed orders.

Payments beyond online shops

Not every business needs a full online shop. We can add simple pay-now buttons, payment links on quotes and deposit payments for bookings or services, connected to your existing payment provider. This makes it easier for customers to pay you quickly and reduces time spent chasing payments.

Choosing a payment gateway

South African businesses can choose from several payment gateways, including PayFast, Yoco, Ozow, Peach Payments and PayGate. They differ in fees, payout times, supported payment methods such as card, instant EFT and SnapScan, and how well they integrate with your website. We help you compare the options and choose a gateway that suits your customers and your cash flow.

Testing before going live

Before switching on a new gateway or making changes, we run test transactions in sandbox mode, check successful, failed and cancelled payments, and confirm that order statuses and emails update correctly. This careful testing protects your customers and your revenue from payment problems.

Fixing failed payments and missing orders

Customers who pay but do not receive an order confirmation quickly lose trust. These problems are usually caused by incorrect notification URLs, security settings, outdated plugins or server issues. We trace each payment from your website to the gateway and back, fix the cause and reconcile any affected orders, so your records match your bank statements and customers receive the right confirmations.

Our work

Payment Gateway Support by Express Print Sandton, image 1
Payment Gateway Support by Express Print Sandton, image 2
Payment Gateway Support by Express Print Sandton, image 3

How it works

1Tell us what you needSend the quick form or WhatsApp us. Share your website address and the problem or goal.
2We check and quoteWe look at your website or brief and send a clear quote with a timeline.
3We do the workOnce you approve, our team gets to work and keeps you updated.
4Check and sign offWe test everything with you, hand over and stay available for support.

Why choose Express Print

🏆Experienced teamWeb designers, developers and marketers under one roof in Sandton.
⚡Fast responseWe reply within one business hour and give clear timelines.
💬Plain-language updatesNo jargon. You always know what we are doing and why.
🔒Safe and carefulWe back up before we change anything on your website.
🤝One partner for everythingWebsites, hosting, print, signage and branding from one team.
💰Fair, upfront quotesYou approve the quote before any work starts. No surprises.

Frequently asked questions

Which payment gateways do you work with?

We work with popular South African and international providers, including PayFast, Yoco, Ozow, Peach Payments and PayPal, plus others on request.

Do I need a merchant account?

Yes. You register with your chosen payment provider, and we connect your account to your website.

Why are my paid orders still pending?

This usually means payment notifications are not reaching your website. We check the settings and fix the connection.

Can customers pay by instant EFT?

Yes. Many gateways support instant EFT, and we can enable it on your checkout.

Is it safe to take payments on my website?

Yes, when SSL is installed and the payment is handled by a reputable gateway. Card details are processed by the gateway, not stored on your website.

How much does gateway setup cost?

Setup is quoted per project. Transaction fees are charged by your payment provider.

Get a free quote for payment gateway support

No obligation. We reply within one business hour, Monday to Friday.

✅ Thank you, your request is in!

We will be in touch within one business hour. A copy has been emailed to you.

Talk to our team

💬 Sales (WhatsApp)
📞 Admin+27 63 253 5542+27 73 625 5637Calls only
✉ Email[email protected]Quotes, artwork and accounts
📍 Visit usShop L23, Rivonia Central, Sandton (opposite News Cafe)Mon to Fri, 8:30 to 17:00
See all our design servicesWebsites, online shops, support, apps and AI, with packages from R8,500.

Experience and Expertise

With years of experience in the printing industry, we have honed our skills and processes to perfection. Our team of professionals brings expertise, creativity, and a keen eye for detail to every project. From the initial concept to the final print, we are committed to excellence in all aspects of our service.

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EXPRESS PRINT SOUTH AFRICA

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+27 63 132 8088 (WhatsApp)
+27 67 741 0422 (WhatsApp)

Shop: L23
Rivonia Central
Oriental City Rivonia
Corner Rivonia Boulevard and 9th Ave,
Rivonia, Sandton, 2128
(Opposite News Cafe Rivonia)

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🔒 Secure paymentsPay by card or Instant EFT through PayFast, or by EFT bank transfer.
VISA payfast Instant EFT 🏦 EFT
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