Our Ordering Process
Quote, artwork, payment and collection in 6 simple steps
How ordering works
From your first message to collecting your order in six simple steps. Most jobs move fast, and we keep you updated along the way.
- 1Ask for a quote
WhatsApp us, email us, use our online quote form or visit the shop. Tell us the product, quantity, size, colours, finishing and when you need it.
- 2Receive your quotation
We send a clear quote with the price, artwork requirements, lead time and payment terms, by email and WhatsApp.
- 3Send artwork and approve your proof
Upload your files on our Online Ordering page or send them by email. We send a proof, and nothing is printed until you approve it.
- 4Pay to confirm your order
Orders under R5,000 are paid in full. Orders of R5,000 and more need a 65% deposit, with the balance paid before collection. Pay online by card or instant EFT on our Online Ordering page, or by EFT.
- 5We print and quality-check
We produce your order exactly as approved, then check colours, finishing, sizes and packing before it leaves production.
- 6Collect or receive delivery
We let you know as soon as your order is ready. Collect from Shop L23, Rivonia Central (Mon to Fri, 8:30 to 17:00), or we deliver at the agreed cost.
Typical turnaround times
| Same-day products (artwork and payment by 09:00) | Same day |
| Small prints: flyers, business cards | 1 to 2 business days |
| Medium jobs: banners, posters, signs | 2 to 4 business days |
| Large or specialised: vehicle wraps, special finishes, large format | 5 to 10+ business days |
| Custom printed packaging | As quoted (5 to 21 days) |
Times start after artwork approval and payment. Your quote confirms the exact lead time.
Artwork checklist
- PDF preferred. We also accept AI, EPS, CDR, PSD and high-resolution JPG, PNG or TIFF.
- High resolution images and CMYK colour for print.
- Fonts embedded or converted to curves.
- Bleed and safe margins as required for your product.
- No artwork yet? Our design team can create it for you (design fees apply).
Good to know
Proofs and changes
Payment terms
Delivery
Quality, returns and reprints
Invoices and accounts
Full details in our Terms & Conditions.
Who to contact
Quotes, product advice and orders.
Accounts, invoices and payments. Calls and WhatsApp.
Shop L23, Rivonia Central, Oriental City, corner Rivonia Blvd & 9th Ave, Rivonia, Sandton (opposite News Cafe Rivonia)
Mon to Fri, 8:30 to 17:00
